Make sure the website you are accessing is legitimate.
Whenever you are about to engage in any online session or any online transaction, certain security cues should be present. These include the Green Bar, a closed padlock, and 'https://' displayed in the address bar. These elements are standard features on all legitimate transactional websites.
Pay attention to the URL in your browser's address bar. If it commences with 'https://', this signifies that the site employs an SSL Certificate, signifying enhanced security. The SSL Certificate serves to safeguard your information.
Look for a closed padlock icon within the address bar, denoting that encryption is in use on the webpage. The location of this icon may vary, but it is typically found on the left of the URL in modern browsers, although its placement may differ in older ones.
If you encounter a website with an untrusted warning, exercise caution and refrain from sharing any private information. If the website is associated with a reputable company, we recommend verifying this behaviour with them. Additionally, be on the lookout for signs such as poor grammar or spelling on websites or websites where the URL was changed slightly to resemble the original. This can be an obvious difference such as a letter or something easy to miss such as a “.” or a “-“. Ensure that the design remains consistent, as these could be potential indicators of fraudulent activity.
Protect your password
Choose High-Strength Passwords: Use passwords that do not rely on easily guessable information such as birthdates, phone numbers, or names. Instead, use a combination of lowercase and uppercase letters, numbers, and symbols. This multi-pronged approach renders your passwords more resilient to guesswork.
Avoid Password Duplication: Never utilise the same password across various applications or platforms. This is particularly crucial when distinguishing between online financial services websites and social networking applications like Facebook or LinkedIn.
Steer Clear of Password Recycling: Resist the temptation to recycle passwords, for instance, by appending incremental numbers (e.g., password1, password2, etc.).
Guard Your Password: Your password should be a closely held secret. Refrain from disclosing it to anyone, and never share it.
Abandon Written Records: Avoid writing down your passwords or storing them in accessible locations.
Commit Passwords to Memory: Strive to memorise your passwords, eliminating the need for written documentation.
Regularly Update Passwords: It's advisable to change your password at regular intervals to enhance security.
Respond to Suspected Compromises: Should you have suspicions that your password has been compromised, promptly change it and notify Mascap without delay.
Decline Password Storage: Resist granting websites permission to store your password, as this can expose it to potential vulnerabilities.
Protect Email Communications: Never transmit your passwords via email, as this method is susceptible to interception and misuse.
Protect your computer and mobile devices:
Computer Security
Anti-Virus Software: Install robust anti-virus software and ensure it's kept up to date.
Firewall: Activate and regularly update your firewall for enhanced protection.
Password Protection: Password-protect your computer to deter unauthorized access.
Disable 'AutoComplete': Deactivate the 'AutoComplete' function to safeguard your personal data.
Operating System and Software Updates: Regularly update your operating system and anti-virus software to maintain your primary line of defense.
Web Browser: Utilize the latest version of your web browser to benefit from enhanced security features.
Browser Security Features: Activate built-in browser security features for safer web browsing. Consult your browser provider's security documentation for detailed information.
Spam Filters: Employ email spam filters to shield yourself from hoax and spam emails. These filters can intercept many such messages before they reach your inbox.
Attachments Caution: Exercise prudence when handling email attachments, especially those from unknown sources. Delete suspicious attachments and steer clear of files with double extensions, such as .exe, .pif, and .vbs, which are often used to propagate viruses.
Wireless Network Security: Prefer secured wireless connections that employ encryption to protect your private information online. The use of encryption, like WEP, WPA, or WPA2, is recommended. Avoid unsecured public Wi-Fi networks to prevent potential interception of your data.
Mobile Device Security
Lock and Passcode/Fingerprint: Secure your mobile device with a passcode and/or fingerprint detection. Enable automatic passcode locks and remember to manually lock your device when not in use.
Anti-Virus Software: Install and update anti-virus software on your mobile device.
Operating System and App Updates: Keep your mobile device's operating system and apps up-to-date to benefit from the latest security patches.
Security Software: If available, install reputable security software on your phone.
Contact Information: Ensure MASCAP always has your current contact information, especially your mobile phone number. Notify MASCAP of any number changes or if you lose your phone.
Text Message Care: Be cautious with text messages from the bank on your mobile device, especially before sharing, discarding, or selling your device. Never disclose personal details via text message (e.g., passwords, account numbers).
Secure Networks: Whenever possible, connect to secured networks with passwords.
App Downloads: Download mobile apps from trusted sources. Avoid installing apps from links received via email, social media, SMS, or dubious websites. Visit official app stores for downloads.
App Permissions: Regularly review and manage permissions for installed apps, as some may access and transmit personal data from your phone, such as your contacts and location.
